KB CloudERP - Help Center
Feature RequestRoadmapAPICompany
  • Overview
    • About
    • Changelog
    • Support
  • Knowledge Base
    • Get Started
      • How to register your business in KB CloudERP?
      • How to do a quick setup of business settings?
      • How to setup your company details?
      • How to setup multiple business locations/warehouse?
      • How to set up a bank/cash?
      • How to add payment accounts in KB CloudERP?
      • How to setup and edit payment methods?
      • How to setup tax rates, tax groups & disable tax?
      • How to setup an invoice scheme?
      • How to setup invoice layout?
      • How to add types of service?
      • How to change the theme color?
    • Import
      • Import products using Excel file templates
      • Import opening stock using Excel template
      • Import contacts using Excel file templates
      • Import sales using Excel file templates
    • Users
      • How do you setup roles?
      • How to add user?
      • How to assign location to user?
      • How to add commission agents?
    • Contacts
      • Add supplier & customers
      • Add customer groups
      • Add opening balance & payments
      • Add advanced balance
      • Add credit limit for customers
      • View customer & supplier ledger
    • Products
      • Add product category
      • Add product units
      • Add product variations
      • Add products
      • Add product types
      • Add opening stock
      • Duplicate product
      • Product warranty
      • Printing labels/barcode
      • Product selling price groups
      • Product expiry settings
      • What is stock transfer?
      • What is stock adjustment?
      • Product stock history
      • Edit products (bulk edit)
      • Delete products (bulk delete)
      • How to do price update?
      • Product tax types
    • Purchase
      • Adding purchase
      • Purchase order
      • Purchase requisition
      • Purchase payment
      • Purchase invoice
      • Different purchase price
      • Purchase with excise/custom duty
    • Sales/Sell
      • POS screen guide
        • Finalize sales options
        • Tender change
        • Adding payments from contact
        • Previous sale amount in sales
        • Use case of suspended sales
        • Rounding mechanism explained
        • Adding bonus or free items at sale
        • Featured products in the POS screen
        • Display product unit price in POS
        • Shipments, home delivery, or parcel management
        • Cash denomination
      • Sales subscriptions
      • Sales services
      • Sales return
      • Sales order
      • Discounts by brand, category, location
      • Displaying QR code in invoice
      • Gift receipt
      • Proforma invoice
      • Invoice external URL
    • Expenses
      • Add expense categories
      • Add expenses
      • Add recurring expenses
      • Add expenses refund
      • Add payroll expenses
    • Reports
      • How to check reports?
      • Cash register report
      • Stock expiry report
      • How to export your data/reports?
    • Notifications
      • Notifications templates
        • Ledger notifications
        • Customer notifications
        • Supplier notifications
      • How to setup SMS notifications
      • How to setup email notifications
      • Auto send notifications
    • Custom Labels
      • Custom payments
      • Contact custom fields
      • Products custom fields
      • Location custom fields
      • User custom fields
      • Purchase custom fields
      • Purchase shipping custom fields
      • Sell custom fields
      • Sale shipping custom fields
      • Type of service custom fields
    • Settings
      • How to search in settings?
      • Disable tax rates
      • Decimal precision for currency & quantity
      • Disabling printing receipts on the POS screen
      • Enable customer reward points
      • Stock accounting methods
      • Lot number/IMEI serial tracking
    • Modules
      • Accounting Module
      • Restaurant Module
        • Add tables
        • Add modifiers
        • Add table bookings
        • Enable service staff
        • Enable service staff pin
        • Kitchen dashboard
        • Kitchen orders
        • All orders & line orders
      • HRM Module
        • Payroll management
        • Shift management
        • Holidays management
        • Leave management
        • Attendance management
        • Essentials module
        • What is a sales target?
      • Project Management
      • CRM Module
      • Advance Repair
      • HMS Module
      • Manufacturing
        • Settings
        • Permissions
        • Using for repackaging and selling
      • WooCommerce
      • Spreadsheet
      • Catalogue QR
      • Partnership
    • Integrations
      • Google Map
      • Chat GPT
      • WooCommerce
      • Khalti
    • Tips & Tricks
      • Keyboard shortcuts for POS
      • Improve browser based print (Receipts or other)
      • Create shortcuts for web
      • Browser full-screen mode or distraction-free mode
      • Barcode scanner trick
      • Reusing product barcodes
  • Help and FAQ
    • Troubleshoot
    • Hardware Support
      • How to add a barcode scanner?
      • How setup label weighing scale?
      • How to setup thermal printer for receipt printing
      • Barcode printer support
      • How to setup a printer to open cash drawer automatically?
    • FAQ
Powered by GitBook
On this page
  • 0. Steps to setup templates
  • 1. New order notifications
  • 2. Payment Paid Notifications
  • 3. Items Received Notifications
  • 4. Items Pending Notifications
  • 5. Purchase Order Notifications
  1. Knowledge Base
  2. Notifications
  3. Notifications templates

Supplier notifications

Go to the notifications panel on the left sidebar menu

You will see the supplier notifications on the third tab after the customer notifications option on the second, here you have to configure the email subject, email body, SMS body & Whatsapp text, so whenever you do the following things, it will automatically send notifications.

  • New Order

  • Payment Paid

  • Items Received

  • Items Pending

  • Purchase Order

Configuration:

You need to configure the SMTP/SMS server from Settings -> Business Settings -> Email Settings/SMS Settings and for WhatsApp, the web should be open in your web browser.

Customization:

You can change/modify these templates however you want.

Even though you can set up these template settings, you will get default notifications but if you want to make it more professional you can copy and paste the below templates one by one into your notification's setup.

0. Steps to setup templates

1. New order notifications

Email Subject:

New Order Request – {business_name}

Email Body:

Dear {contact_business_name},

Greetings from {business_name},

Subject: New Order Request 🏷️

We have a new order with reference number {order_ref_number} kindly process the products as soon as possible.

S.N.
Order Ref Number
Business Address
Business Phone

1

{order_ref_number}

{location_address}

{location_phone}

This is a system-generated email.

– Regards {business_name}

Dear {contact_name}, 
We have a new order with reference number {order_ref_number} 
– Regards {business_name}
Dear {contact_name},
We have a new order with reference number {order_ref_number}. 
Kindly process the products as soon as possible.
- Regards {business_name}

2. Payment Paid Notifications

Email Subject:

Payment Paid Successfully – {business_name}

Email Body:

Dear {contact_business_name},

Greetings from {business_name},

Subject: Payment Paid ✅

We have paid the amount रु{paid_amount} again order number {order_ref_number}.

S.N.
Order Ref Number
Payment Ref Number
Paid Amount

1

{order_ref_number}

{payment_ref_number}

रु{paid_amount}

Make sure to kindly note it down.

This is a system-generated email.

If you have any queries or support, please contact us at {location_phone}.

– Regards {business_name}

Dear {contact_name},
We have paid the amount रु{paid_amount} 
Invoice number {order_ref_number} 
– Regards {business_name}.
Dear {contact_name},
We have paid the amount रु{paid_amount} again invoice number {order_ref_number}.
Make sure to kindly note it down.
- Regards {business_name}

3. Items Received Notifications

Email Subject:

Items Received Successfully – {business_name}

Email Body:

Dear {contact_business_name},

Greetings from {business_name},

Subject: Items Received 📦

We have received all items from order reference number {order_ref_number} thank you for processing it.

S.N.
Order Ref Number

1

{order_ref_number}

This is a system-generated email.

If you have any queries please contact us at {location_phone}.

– Regards {business_name}

Dear {contact_name},
We have received all items from invoice reference number {order_ref_number} 
– Regards {business_name}
Dear {contact_name},
We have received all items from invoice reference number {order_ref_number}. Thank you for processing it.
- Regards {business_name}

4. Items Pending Notifications

Email Subject:

Items Pending – {business_name}

Email Body:

Dear {contact_business_name},

Greetings from {business_name},

Subject: Items Pending 📥

This is to remind you that we have not yet received some items from invoice reference number {order_ref_number}.

S.N.
Order Ref Number

1

{order_ref_number}

Please process it as soon as possible.

This is a system-generated email.

If you have any queries please contact us at {location_phone}.

– Regards {business_name}

Dear {contact_name},
This is to remind you that we have not yet received some items from {order_ref_number} please process it asap
– Regards {business_name}
Dear {contact_name},
This is to remind you that we have not yet received some items from invoice reference number {order_ref_number}.
Please process it as soon as possible.
- Regards {business_name}

5. Purchase Order Notifications

Email Subject:

New Purchase Order – {business_name}

Email Body:

Dear {contact_business_name},

Greetings from {business_name},

Subject: Purchase Order 🎯

We have a new purchase order with reference number {order_ref_number} the respective purchase document is attached here.

S.N.
Order Ref Number

1

{order_ref_number}

Kindly process our orders as soon as possible.

This is a system-generated email.

If you have any queries or support, please contact us at {location_phone}.

– Regards {business_name}

Dear {contact_name},
We have a new purchase order with reference number {order_ref_number} 
– Regards {business_name}
Dear {contact_name},
We have a new purchase order with reference number {order_ref_number}. 
The respective invoice is attached here.
- Regards {business_name}
PreviousCustomer notificationsNextHow to setup SMS notifications

Last updated 11 months ago

© 2023 KB CloudERP Solutions All Copyright Reserved –

© 2023 KB CloudERP Solutions All Copyright Reserved –

© 2023 KB CloudERP Solutions All Copyright Reserved –

© 2023 KB CloudERP Solutions All Copyright Reserved –

© 2023 KB CloudERP Solutions All Copyright Reserved –

KBG
KBG
KBG
KBG
KBG