KB CloudERP - Help Center
Feature RequestRoadmapAPICompany
  • Overview
    • About
    • Changelog
    • Support
  • Knowledge Base
    • Get Started
      • How to register your business in KB CloudERP?
      • How to do a quick setup of business settings?
      • How to setup your company details?
      • How to setup multiple business locations/warehouse?
      • How to set up a bank/cash?
      • How to add payment accounts in KB CloudERP?
      • How to setup and edit payment methods?
      • How to setup tax rates, tax groups & disable tax?
      • How to setup an invoice scheme?
      • How to setup invoice layout?
      • How to add types of service?
      • How to change the theme color?
    • Import
      • Import products using Excel file templates
      • Import opening stock using Excel template
      • Import contacts using Excel file templates
      • Import sales using Excel file templates
    • Users
      • How do you setup roles?
      • How to add user?
      • How to assign location to user?
      • How to add commission agents?
    • Contacts
      • Add supplier & customers
      • Add customer groups
      • Add opening balance & payments
      • Add advanced balance
      • Add credit limit for customers
      • View customer & supplier ledger
    • Products
      • Add product category
      • Add product units
      • Add product variations
      • Add products
      • Add product types
      • Add opening stock
      • Duplicate product
      • Product warranty
      • Printing labels/barcode
      • Product selling price groups
      • Product expiry settings
      • What is stock transfer?
      • What is stock adjustment?
      • Product stock history
      • Edit products (bulk edit)
      • Delete products (bulk delete)
      • How to do price update?
      • Product tax types
    • Purchase
      • Adding purchase
      • Purchase order
      • Purchase requisition
      • Purchase payment
      • Purchase invoice
      • Different purchase price
      • Purchase with excise/custom duty
    • Sales/Sell
      • POS screen guide
        • Finalize sales options
        • Tender change
        • Adding payments from contact
        • Previous sale amount in sales
        • Use case of suspended sales
        • Rounding mechanism explained
        • Adding bonus or free items at sale
        • Featured products in the POS screen
        • Display product unit price in POS
        • Shipments, home delivery, or parcel management
        • Cash denomination
      • Sales subscriptions
      • Sales services
      • Sales return
      • Sales order
      • Discounts by brand, category, location
      • Displaying QR code in invoice
      • Gift receipt
      • Proforma invoice
      • Invoice external URL
    • Expenses
      • Add expense categories
      • Add expenses
      • Add recurring expenses
      • Add expenses refund
      • Add payroll expenses
    • Reports
      • How to check reports?
      • Cash register report
      • Stock expiry report
      • How to export your data/reports?
    • Notifications
      • Notifications templates
        • Ledger notifications
        • Customer notifications
        • Supplier notifications
      • How to setup SMS notifications
      • How to setup email notifications
      • Auto send notifications
    • Custom Labels
      • Custom payments
      • Contact custom fields
      • Products custom fields
      • Location custom fields
      • User custom fields
      • Purchase custom fields
      • Purchase shipping custom fields
      • Sell custom fields
      • Sale shipping custom fields
      • Type of service custom fields
    • Settings
      • How to search in settings?
      • Disable tax rates
      • Decimal precision for currency & quantity
      • Disabling printing receipts on the POS screen
      • Enable customer reward points
      • Stock accounting methods
      • Lot number/IMEI serial tracking
    • Modules
      • Accounting Module
      • Restaurant Module
        • Add tables
        • Add modifiers
        • Add table bookings
        • Enable service staff
        • Enable service staff pin
        • Kitchen dashboard
        • Kitchen orders
        • All orders & line orders
      • HRM Module
        • Payroll management
        • Shift management
        • Holidays management
        • Leave management
        • Attendance management
        • Essentials module
        • What is a sales target?
      • Project Management
      • CRM Module
      • Advance Repair
      • HMS Module
      • Manufacturing
        • Settings
        • Permissions
        • Using for repackaging and selling
      • WooCommerce
      • Spreadsheet
      • Catalogue QR
      • Partnership
    • Integrations
      • Google Map
      • Chat GPT
      • WooCommerce
      • Khalti
    • Tips & Tricks
      • Keyboard shortcuts for POS
      • Improve browser based print (Receipts or other)
      • Create shortcuts for web
      • Browser full-screen mode or distraction-free mode
      • Barcode scanner trick
      • Reusing product barcodes
  • Help and FAQ
    • Troubleshoot
    • Hardware Support
      • How to add a barcode scanner?
      • How setup label weighing scale?
      • How to setup thermal printer for receipt printing
      • Barcode printer support
      • How to setup a printer to open cash drawer automatically?
    • FAQ
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  1. Help and FAQ

FAQ

PreviousHow to setup a printer to open cash drawer automatically?

Last updated 11 months ago

Welcome to our FAQ page! Here, you'll find answers to the most frequently asked questions about our ERP, POS, and Accounting Software.

Whether you're new to our software or looking to expand your knowledge, we've got you covered.

If you can't find the answer you're looking for, please feel free to contact our support team

Is There a Free Version of KB CloudERP?

Yes, KB CloudERP offers free 999 years plan, or you can also sign-up for a free trial version for the first 7 days in case you want to access all the professional features. for more info!

Do you offer free support?

Yes, we offer ultimate support (Mon 9:00AM – Fri 6:00PM) for our all customers using WhatsApp live chat as well as physical support depending on the complexity of the issue.

Create your first ticket/message

Do you offer a demo version?

Yes, we have , also you can sign up for free without any payments.

Is our data secure in your cloud server?

Yes, your data is absolutely secure into our cloud servers, we take everyday backups to secure your database into our local cloud servers.

(Note: we also take everyday backups separately into our physical server to prevent the unknown data crash) For more info

Do I need to download any software?

KB CloudERP is a cloud-based system accessible on all your devices. There’s nothing to download.

All you need is a free plan or any of our subscriptions and an internet connection so you can directly access it from your favorite browser.

What happens after my free trial?

With the free trial, you can use KB CloudERP at no charge for 7 days (no debit/credit card required). After your trial is up, you can choose from one of several paid plans.

If you’re not ready to subscribe, no problem. Your invoices, expenses, and other data will be securely stored in case you decide to upgrade later on, or you can use our free limited plan.

Can I change plans after subscribing?
What are available payment methods?

For now, we offer QR payment method only for now, which is first choice for most businesses to do online transactions in Nepal.

How do I manage multiple businesses with one login?

If you own multiple business than select more than 1 business locations plan, if you need unlimited business location than you need All-In-One plan otherwise every single plan has 2 business location, where you get a feature to add multiple business locations which has its own fully separate dashboard, inventory, reports, systems and you can also assign PAN & VAT depending on your TAX types.

Can I cancel my subscription?

We believe that you’ll be quite happy with us! But, if you’re not satisfied with our product or service, you can cancel your subscription anytime.

Is there a discount for the yearly plan?
What if I need help getting started & business setup?
Can I Buy KB CloudERP Without Subscription?

KB CloudERP is subscription only and is not a one-time purchase.

KB CloudERP offers monthly and annual billing plans for all of its plans. To subscribe to any of the plans, create a Kb CloudERP account, and subscribe to the required plan within the 30-day free trial period.

Why Trust Our CloudERP System?

At KB CloudERP Solutions, trust is the cornerstone of our commitment to delivering a robust and reliable CloudERP system. Here are compelling reasons why you can confidently place your trust in our solution:

  1. Proven Success: Our track record speaks for itself.

  2. Comprehensive Functionality: Top-notch features for all your needs.

  3. Satisfied Clients: Hear success stories from businesses like yours.

  4. Transparent Communication: Clear information for confident decisions.

  5. Data Security: Robust measures to protect your critical information.

  6. Exceptional Support: Dedicated team for a seamless experience.

  7. Regular Updates: Stay current with evolving industry trends.

  8. Industry Partnerships: Affiliated with leaders, certified for quality.

  9. User-Friendly: Intuitive interface for easy navigation.

  10. Transparent Pricing: No hidden costs, just clear value.

Have more questions?

It is one of the best pos system in Nepal for small to medium business.

Of course! You can upgrade or downgrade anytime you want. Just email us at and we’ll help you choose the right plan.

Yes! By subscribing to one of our yearly paid plans, you become eligible for a discounted price on the subscription.

If you need help setting up your account or have any questions about using KB CloudERP Just send a message on WhatsApp or contact us at Sunday to Thursday between 9 am and 6 pm GMT+5:45.

KB CloudERP is run/managed by

We are available at business hours from Sunday to Thursday. Send us a message on messenger or email us on

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contact@kbclouderp.com
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contact@kbclouderp.com
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contact@kbclouderp.com