# POS screen guide

Go to – Sell -> POS

### **1. Selecting customer** <a href="#selecting-customer" id="selecting-customer"></a>

By default, there is a “Walk-In Customer”.&#x20;

You can search for a customer by name/customer ID or phone number or can add a new customer by clicking the plus (+) button “Add Customer”.

### **2. Searching & adding product** <a href="#searching-adding-product" id="searching-adding-product"></a>

Enter the Product Name Or scan the barcode to search for the product.&#x20;

If multiple products are matched then it displays the dropdown of products and selects the product from it.&#x20;

Or if there is a single product then it directly gets added to the cart.

### **3. Changing product price, tax & discount for a product** <a href="#changing-product-price-tax-discount-for-a-product" id="changing-product-price-tax-discount-for-a-product"></a>

After the products get added, click on the product name to modify product price, tax & discounts.

{% hint style="info" %}
**Note:**

Option for different tax in products will be shown only if Inline tax is enabled.&#x20;

You can enable it from `Business Settings -> Tax -> Enable Inline Tax` in purchase and sell.
{% endhint %}

### **4. Selecting the lot number for a product** <a href="#selecting-the-lot-number-for-a-product" id="selecting-the-lot-number-for-a-product"></a>

If lot number is enabled then it will show the option to select lot number.

### **5. Selecting the expiry date for a product** <a href="#selecting-expiry-for-a-product" id="selecting-expiry-for-a-product"></a>

If the expiry date is enabled then it will show the option to select the lot number.

### 6. Finalize your sales <a href="#cancel-sales" id="cancel-sales"></a>

For the payment/cash/card finalizing kindly check out the below article, where we have explained one by one.

{% content-ref url="/pages/oOM6QmPEPFdnzYr1oxR3" %}
[Finalize sales options](/erp/knowledge-base/sales-sell/pos-screen-guide/finalize-sales-options.md)
{% endcontent-ref %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.kbgfuzion.com/erp/knowledge-base/sales-sell/pos-screen-guide.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
