# Supplier notifications

Go to the notifications panel on the left sidebar menu

You will see the supplier notifications on the third tab after the customer notifications option on the second, here you have to configure the email subject, email body, SMS body & Whatsapp text, so whenever you do the following things, it will automatically send notifications.

* New Order
* Payment Paid
* Items Received
* Items Pending
* Purchase Order

{% hint style="info" %}
**Configuration**: 

You need to configure the SMTP/SMS server from `Settings -> Business Settings -> Email Settings/SMS Settings` and for WhatsApp, the web should be open in your web browser.
{% endhint %}

{% hint style="success" %}
**Customization:** 

You can change/modify these templates however you want.
{% endhint %}

Even though you can set up these template settings, you will get default notifications but if you want to make it more professional you can copy and paste the below templates one by one into your notification's setup.

### **0. Steps to setup templates**

* [x] Copy the template text from the below tabs
* [x] Login and go to your business notifications settings
* [x] Paste your copied text on each tab (Email/SMS/WhatsApp)

### 1. New order notifications

{% tabs %}
{% tab title="Email" %}
**Email Subject:**

```
New Order Request – {business_name}
```

**Email Body:**

Dear {contact\_business\_name},

Greetings from {business\_name},

**Subject: New Order Request  🏷️**

<mark style="color:green;">We have a new order with reference number {order\_ref\_number} kindly process the products as soon as possible.</mark>

| S.N. | Order Ref Number     | Business Address    | Business Phone    |
| ---- | -------------------- | ------------------- | ----------------- |
| 1    | {order\_ref\_number} | {location\_address} | {location\_phone} |

<mark style="color:red;">This is a system-generated email.</mark>

– Regards {business\_name}

© 2023 KB CloudERP Solutions All Copyright Reserved – [KBG](https://kbgroupsolutions.com/)
{% endtab %}

{% tab title="SMS" %}

```
Dear {contact_name}, 
We have a new order with reference number {order_ref_number} 
– Regards {business_name}
```

{% endtab %}

{% tab title="WhatsApp" %}

```
Dear {contact_name},
We have a new order with reference number {order_ref_number}. 
Kindly process the products as soon as possible.
- Regards {business_name}
```

{% endtab %}
{% endtabs %}

### 2. Payment Paid Notifications

{% tabs %}
{% tab title="Email" %}
**Email Subject:**

```
Payment Paid Successfully – {business_name}
```

**Email Body:**

Dear {contact\_business\_name},

Greetings from {business\_name},

**Subject: Payment Paid  ✅**

<mark style="color:green;">We have paid the amount रु{paid\_amount} again order number {order\_ref\_number}.</mark>

<table><thead><tr><th>S.N.</th><th width="178">Order Ref Number</th><th>Payment Ref Number</th><th>Paid Amount</th></tr></thead><tbody><tr><td>1</td><td>{order_ref_number}</td><td>{payment_ref_number}</td><td>रु{paid_amount}</td></tr></tbody></table>

Make sure to kindly note it down.

<mark style="color:red;">This is a system-generated email.</mark>

If you have any queries or support, please contact us at {location\_phone}.

– Regards {business\_name}

© 2023 KB CloudERP Solutions All Copyright Reserved – [KBG](https://kbgroupsolutions.com/)
{% endtab %}

{% tab title="SMS" %}

```
Dear {contact_name},
We have paid the amount रु{paid_amount} 
Invoice number {order_ref_number} 
– Regards {business_name}.
```

{% endtab %}

{% tab title="WhatsApp" %}

```
Dear {contact_name},
We have paid the amount रु{paid_amount} again invoice number {order_ref_number}.
Make sure to kindly note it down.
- Regards {business_name}
```

{% endtab %}
{% endtabs %}

### 3. Items Received Notifications

{% tabs %}
{% tab title="Email" %}
**Email Subject:**

```
Items Received Successfully – {business_name}
```

**Email Body:**

Dear {contact\_business\_name},

Greetings from {business\_name},

**Subject: Items Received  📦**

<mark style="color:green;">We have received all items from order reference number {order\_ref\_number} thank you for processing it.</mark>

| S.N. | Order Ref Number     |
| ---- | -------------------- |
| 1    | {order\_ref\_number} |

<mark style="color:red;">This is a system-generated email.</mark>

If you have any queries please contact us at {location\_phone}.

– Regards {business\_name}

© 2023 KB CloudERP Solutions All Copyright Reserved – [KBG](https://kbgroupsolutions.com/)
{% endtab %}

{% tab title="SMS" %}

```
Dear {contact_name},
We have received all items from invoice reference number {order_ref_number} 
– Regards {business_name}
```

{% endtab %}

{% tab title="WhatsApp" %}

```
Dear {contact_name},
We have received all items from invoice reference number {order_ref_number}. Thank you for processing it.
- Regards {business_name}
```

{% endtab %}
{% endtabs %}

### 4. Items Pending Notifications

{% tabs %}
{% tab title="Email" %}
**Email Subject:**

```
Items Pending – {business_name}
```

**Email Body:**

Dear {contact\_business\_name},

Greetings from {business\_name},

**Subject: Items Pending  📥**

<mark style="color:green;">This is to remind you that we have not yet received some items from invoice reference number {order\_ref\_number}.</mark>

<table><thead><tr><th width="126">S.N.</th><th>Order Ref Number</th></tr></thead><tbody><tr><td>1</td><td>{order_ref_number}</td></tr></tbody></table>

Please process it as soon as possible.

<mark style="color:red;">This is a system-generated email.</mark>

If you have any queries please contact us at {location\_phone}.

– Regards {business\_name}

© 2023 KB CloudERP Solutions All Copyright Reserved – [KBG](https://kbgroupsolutions.com/)
{% endtab %}

{% tab title="SMS" %}

```
Dear {contact_name},
This is to remind you that we have not yet received some items from {order_ref_number} please process it asap
– Regards {business_name}
```

{% endtab %}

{% tab title="WhatsApp" %}

```
Dear {contact_name},
This is to remind you that we have not yet received some items from invoice reference number {order_ref_number}.
Please process it as soon as possible.
- Regards {business_name}
```

{% endtab %}
{% endtabs %}

### 5. Purchase Order Notifications

{% tabs %}
{% tab title="Email" %}
**Email Subject:**

```
New Purchase Order – {business_name}
```

**Email Body:**

Dear {contact\_business\_name},

Greetings from {business\_name},

**Subject: Purchase Order 🎯**

<mark style="color:green;">We have a new purchase order with reference number {order\_ref\_number} the respective purchase document is attached here.</mark>

| S.N. | Order Ref Number     |
| ---- | -------------------- |
| 1    | {order\_ref\_number} |

Kindly process our orders as soon as possible.

<mark style="color:red;">This is a system-generated email.</mark>

If you have any queries or support, please contact us at {location\_phone}.

– Regards {business\_name}

© 2023 KB CloudERP Solutions All Copyright Reserved – [KBG](https://kbgroupsolutions.com/)
{% endtab %}

{% tab title="SMS" %}

```
Dear {contact_name},
We have a new purchase order with reference number {order_ref_number} 
– Regards {business_name}
```

{% endtab %}

{% tab title="WhatsApp" %}

```
Dear {contact_name},
We have a new purchase order with reference number {order_ref_number}. 
The respective invoice is attached here.
- Regards {business_name}
```

{% endtab %}
{% endtabs %}


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