# Ledger notifications

Go to the notifications panel on the left sidebar menu

You will see the send ledger option on the first, here you have to configure the email body, whenever you send a ledger report of the customers, the default setup is also there but we will show you how to make it more professional.

{% hint style="info" %}
**Configuration**:&#x20;

You need to configure the SMTP/SMS server from `Settings -> Business Settings -> Email Settings/SMS Settings` and for WhatsApp, the web should be open in your web browser.
{% endhint %}

{% hint style="success" %}
**Customization:**&#x20;

You can change/modify these templates however you want.
{% endhint %}

`Copy and paste` these two sections are on the email subject and body section.

### **Steps To Setup Templates**

* [x] Copy the template text from the below tabs
* [x] Login and go to your business notifications settings
* [x] Paste your copied text on each tab (Email/SMS/WhatsApp)

### **Email Subject:**

```
Request to pay your ledger due amount for reconciliation purposes – {business_name}
```

### **Email Body:**

Dear {contact\_name},

Greetings from {business\_name},

**Subject: Ledger Reminder 🚫**

<mark style="color:green;">Thank you for trusting our services, your balance due on your last purchases is overdue.</mark>

<table><thead><tr><th width="112">S.N.</th><th>Customer Name</th><th>Balance Due</th></tr></thead><tbody><tr><td>1</td><td>{contact_name}</td><td>रु{balance_due}</td></tr></tbody></table>

Please pay your due amount to make our day-to-day transactions easy.

<mark style="color:red;">This is a system-generated email.</mark>

If you have any queries or support, please get in touch with us at our store.

– Regards {business\_name}

© 2023 KB CloudERP Solutions All Copyright Reserved – [KBG](https://kbgroupsolutions.com/)


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