> For the complete documentation index, see [llms.txt](https://docs.kbgfuzion.com/erp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kbgfuzion.com/erp/knowledge-base/notifications/auto-send-notifications.md).

# Auto send notifications

1. First, set up the Email SMTP and/or SMS details in Business settings.
   1. [SMS Documentation](/erp/knowledge-base/notifications/how-to-setup-sms-notifications.md)
   2. [Email SMTP Documentation](/erp/knowledge-base/notifications/how-to-setup-email-notifications.md)
2. Go to **Notification Template**
3. Under **Customer Notification,** you will see a **New Sales** notification.
4. There you will find the option to enable **Auto Send Email** & Auto **Send SMS**, enable it and save.
5. Now whenever you make a sale an Email or SMS notification will be sent to the customer.

### <mark style="color:red;">**Important Note:**</mark>

1. If there is any error in the Email or SMS configuration then sales will not get submitted, so test it properly.
2. Email notifications will only get sent in case the customer has a valid email present.
3. Similarly, SMS will only get sent if the mobile number is present.

### Enabling auto-sending of WhatsApp notifications

To enable automatic WhatsApp notifications, enable the Auto to send WhatsApp Notification check box under Customer Notification > New Sale.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.kbgfuzion.com/erp/knowledge-base/notifications/auto-send-notifications.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
