# Import products using Excel file templates

To import the products using the XLS file go to the `products > import products`

Now you will see the import products section, there are two types of templates that you can download

* [x] Download template file
* [x] Download basic template file

{% file src="/files/8CrUXd54VApfUKB2hO5Q" %}

Based on your preference you can download the import product template add your stock details and submit on file to import

### Common Errors:

<mark style="color:red;">**Error 1:**</mark> UNIT not found

{% hint style="warning" %}
**Solution:**

Make sure the unit you provided in the Excel file is already present in the system. Go to `Products -> Units`, add the unit & import the file again.
{% endhint %}

<mark style="color:red;">**Error 2:**</mark> The separation symbol could not be found the separation symbol could

{% hint style="warning" %}
**Solution:**

Format your cells in Excel as text in your Excel for the expiry date field and give the date as specified (11-25-2018).
{% endhint %}

<mark style="color:red;">**Error 3:**</mark> Column error

{% hint style="warning" %}
**Solution:**

Copy the existing listed products remove everything and paste it as an unformatted text, that way you will remove unnecessary space that might be available on your import file.
{% endhint %}

### Not well-defined error:

Many times, it can show some not well-defined errors like “non-numeric value encounter” or others

In this case, the best way is to split your import into multiple files.

For example, if you’re importing file with 500 products, divide it into 2 files of 250 each and import it.


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